If you’ve ever ordered from fast fashion brands like TEMU or Shein, you may have experienced some frustrating issues – from inconsistent quality to long shipping delays and questionable ethical practices. At Curated By Gix, we believe you deserve better. That’s why we’ve built our brand around solving the most common problems customers face when shopping with fast fashion companies. Below, we’ll walk you through those common frustrations and show you how Curated By Gix delivers a better, more sustainable shopping experience.
1. Product Quality You Can Count On
Many people are disappointed by the poor quality of items they receive from fast fashion brands. Whether it’s thin fabric, loose stitching, or clothes that fall apart after a few washes, the lack of durability can be frustrating. At Curated By Gix, quality is at the heart of everything we do. All our products are made in the US, primarily using high-quality materials like Comfort Colors and other trusted brands. We don’t just select our products; we test them. Our items have received glowing reviews, and it’s because we care deeply about bringing you products that are built to last.
2. Fast, Reliable Shipping with Tracking
One of the biggest headaches with TEMU and Shein is the lengthy shipping process. Since many of their items ship from overseas, orders can take weeks to arrive, often without reliable tracking. At Curated By Gix, we ship all our products from US-based facilities using trusted carriers like USPS, FedEx, UPS, and DHL. You’ll always get a tracking number, so you can watch your order’s progress and know exactly when it’ll arrive. Plus, by using print facilities close to our customers, we minimize wait times and carbon emissions.
3. Customer Service That Cares
Fast fashion brands often fall short when it comes to customer service. Reaching support can feel impossible, and resolving an issue might take days or weeks. At Curated By Gix, we pride ourselves on delivering white-glove customer service. We respond quickly and are always ready to make things right. Our customers consistently mention our superior service in reviews, and we take that feedback seriously.
4. Sustainability is More Than a Buzzword
Fast fashion has a reputation for being harmful to the environment. From excessive waste to harmful dyes, it’s no secret that these brands contribute to environmental degradation. At Curated By Gix, we’re committed to doing better. We prioritize sustainability by using 100% US Ring-Spun cotton and OEKO-TEX-certified low-impact dyes. Plus, we reduce our carbon footprint by printing closer to the product’s final destination. We believe in creating products that are not only good for you but also better for the planet.
5. Accurate Product Descriptions
Have you ever ordered something online and felt like it was completely different from what you saw in the product photos? Unfortunately, that’s a common issue with fast fashion brands. At Curated By Gix, we take the time to ensure all of our product listings are 100% accurate. Before we offer an item for sale, we receive samples, test the fit, and evaluate the quality. Our dedication to accuracy stems from our own negative experiences with international companies like TEMU and Shein – and it’s why we started Curated By Gix in the first place!
6. Hassle-Free Returns
If you’ve ever tried to return an item to a fast fashion company, you know it can be a long, complicated process. Some customers wait weeks for a refund or get stuck with restocking fees. At Curated By Gix, your satisfaction is our top priority. If an item doesn’t fit or isn’t what you expected, we offer a full refund within 7 days. Just send the item back to us, and we’ll take care of the rest.
7. Perfect Fit Every Time
Getting the right size can be a challenge with fast fashion, where sizing inconsistencies run rampant. That’s why we try on and test all our samples. If an item runs small or large, we’ll let you know in the description so you can make the right choice. At Curated By Gix, we’re dedicated to ensuring your clothes fit perfectly – because we know how important that is to your comfort and satisfaction.
8. Simple and Transparent Shipping Costs
Have you ever added an item to your cart, only to see the shipping fees skyrocket? Fast fashion brands often surprise you with hidden shipping costs. At Curated By Gix, our shipping fees are simple and transparent. We ship from our San Diego or Miami facilities, whichever is closer to you, to keep costs low and shipping fast.
9. Ethical Labor Practices
TEMU and Shein have come under fire for unethical labor practices, including low wages and poor working conditions in overseas factories. Curated By Gix takes a different approach. We’re proud to use products made with 100% US Ring-Spun cotton, and we only work with suppliers who ensure their workers are paid a living wage. We believe in fair labor practices and are committed to ethical production.
10. Durability That Lasts a Lifetime
Clothes from fast fashion brands are often designed to be disposable. After a few washes, they lose their shape, color, or texture. At Curated By Gix, we want our clothes to be your favorite go-to pieces for years to come. Our products are built to last, and we’ve tested them ourselves. In fact, our oldest daughter has been wearing one of our hoodies almost daily for over a year – and it’s still in great shape!